Privacy Policy
Last Updated: January 20, 2026
1. Introduction
Phrazy AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
Please read this privacy policy carefully. By using Phrazy AI, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your email address and display name.
- Voice Recordings: When you use our pronunciation practice feature, we temporarily process your voice recordings to provide pronunciation feedback. These recordings are not permanently stored.
- Learning Progress: We store your completed phrases, streak data, achievements, and learning statistics to track your progress.
- Payment Information: If you subscribe to our premium service, payment processing is handled by Apple App Store. We do not directly collect or store your payment card details.
2.2 Information Collected Automatically
- Device Information: Device type, operating system version, unique device identifiers.
- Usage Data: Features used, time spent in app, phrases completed, learning patterns.
- Analytics: App performance metrics, crash reports, and general usage statistics.
2.3 Information from Third Parties
- Authentication Providers: If you sign in using Google or Apple, we receive your email and name from these providers.
- App Store Platforms: Subscription status and purchase history.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve the Phrazy AI service
- Process your pronunciation recordings through our AI system
- Track your learning progress and maintain streaks
- Send you notifications about your learning (with your permission)
- Process payments and manage subscriptions
- Communicate with you about updates and features
- Analyze usage patterns to improve the app
- Prevent fraud and ensure security
- Comply with legal obligations
4. Voice Recording Processing
When you record your pronunciation:
- Your audio is sent to our secure servers
- Processed by OpenAI's Whisper API for transcription
- Compared against native pronunciation
- Results are returned to your device
- Audio recordings are immediately deleted after processing
We do not:
- Store your voice recordings permanently
- Use your recordings to train AI models
- Share your recordings with third parties (except OpenAI for processing)
5. Data Sharing and Disclosure
We may share your information with:
Service Providers:
- Firebase (Google) for authentication and database
- OpenAI for pronunciation analysis
- RevenueCat for payment processing
- Analytics providers for app improvement
Legal Requirements:
We may disclose information if required by law or to protect our rights, privacy, safety, or property.
Business Transfers:
If Phrazy AI is acquired or merges with another company, your information may be transferred as part of that transaction.
We never sell your personal information to third parties.
6. Data Security
We implement industry-standard security measures including:
- Encryption in transit (TLS/SSL)
- Encryption at rest for stored data
- Secure authentication protocols
- Regular security audits
- Access controls and monitoring
While we strive to protect your information, no method of transmission or storage is 100% secure.
7. Data Retention
- Account Data: Retained while your account is active. Deleted upon account deletion request.
- Learning Progress: Retained while your account is active.
- Voice Recordings: Deleted immediately after processing (not stored).
- Analytics Data: Aggregated data may be retained indefinitely.
8. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Export: Export your learning progress data
- Opt-out: Disable notifications and analytics tracking
- Withdraw Consent: Stop using features that require consent
To exercise these rights, contact us at privacy@phrasyai.com.
9. Children's Privacy
Phrazy AI is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. California Privacy Rights (CCPA)
California residents have additional rights:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information.
12. European Privacy Rights (GDPR)
EU residents have rights including access, rectification, erasure, restriction, portability, and objection. Our legal basis for processing is:
- Contract performance (providing the Service)
- Legitimate interests (improving the Service, security)
- Consent (notifications, analytics)
13. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through the app or via email. Continued use after changes constitutes acceptance.
14. Contact Us
If you have questions about this Privacy Policy:
Email: privacy@phrasyai.com